I called and he answer he looked it up I dnt know what everyone else is writing good place, and he even answer the phone on none business hours. He was unable to get my tire but he did direct me to someone who might.
Good luck getting through to the tire shop...they never answer their phone...definitely a reflection of their management team's leadership...sad...
My wife had a concern on one of the tires that we purchased at the Pearl City Sam's. There was a cut in one of the thread portion of the tire. while on the phone with my wife she decided to let me talk to the tire shop person. I explained that if she could look at the tire and make sure the steel belts were not exposed. With a very rude attitude she tells me that she don't know what I was talking about. She gave back the phone to my wife and I told her to tell a real tire technician about the problem. He was nice enough to explain to my wife about the tire. Didn't need the attitude and will not buy tires from them since the lady don't know tires.
I bought all my optima battery @ sams club. The battery plastic got cracked 1/2 inches by the post. I bring it in to exchange. They said because I installed it myself, it is not their fault. They said that I tighten the nut to the power post too tight. That is why the plastic crack. The post is made of lead. The car power cable have to clamp to that lead post. It doesn't even touch the battery plastic. And the plastic crack. This is the manufacturer bad quality. I use to be a ASE certified automatic for 10 years. And installing a battery wrong. They must be kidding. This is a bad customers service!!! Costco have the best service! Sams club, you suck!
06-03-13 tried to contact shop to inquire about tire availability for my car and could not get through for 3 hrs +, 27 tries to be exact. When calling service number, reaching high pitch tone only. There should be an opption recording to either call back or leave a message. I ended up going to COSCO for my auto issue.......
Sam S Club Tire Battery is a US Car Repair based in Pearl City, Hawaii. Sam S Club Tire Battery is located at 1000 Kamehameha Hwy # 100, Pearl City, HI 96782, USA.
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