I went in for an oil change and a tire rotation, the latter of which was quite overdue so there was a noticeable difference in wear between the front and rear tires. Upon leaving work the next day, I double checked my tires on a whim and discovered that they were never actually rotated, despite being billed for the service. I also have some distinct scuffs on my rims, so I could tell they were in the same position as before. I called the shop and spoke to a woman on the phone who claimed to have done the tire rotation herself. After explaining that the tires were obviously not rotated, she offered to do the work 'again' so I took her up on it and drove back to the shop. Upon arrival, she once again claimed to have done the work, that she remembered my car, and tried to offer some excuse as to why I was mistaken. I pointed out that if the tires were in fact rotated as she said, the most worn tires would be on the rear and the least on the front (I have a front wheel drive car). She made a show of checking the tread depth, and upon discovering that the rear tires did indeed have more tread than the front, said something about "wear patterns depend on how you drive" and tried to insinuate that I was simply mistaken. Once it became clear that I was not going to back down and just drive away, she relented and offered to "switch the tires back".
Do not get your car serviced here; they will bill you for work never performed.
Gas station
Half an hour later, my tires are properly rotated, and they have lost a customer that had been going to this shop for the past 2 years.
Service on the phone, in the store and the gentleman who helped me with my tire pressure all great!
I went in to get my safety. I had to buy a new tire cause the guy said my treading was bad which it wasn't. It was easier to just buy a new tire than have to go some where and wait all over again. Go some where else they will try to scam you!
Friendly staff, and great service! Needed a last minute safety check done, and they were willing to take my truck in even if it meant it was going to go past their safety check closing time at 6pm. I got there a little after 5pm and there was a line of cars waiting. I was resigned to waiting an hour plus to get my safety check done.They got their jobs done quickly, and I was on my way home by 5:45pm! Awesome! Keep up the awesome service and friendly staff!
76 is a US Gas Station based in Pearl City, Hawaii. 76 is located at 897 Kamehameha Hwy, Pearl City, HI 96782, USA.
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